Privacy Policy

Univa Education Pvt. Ltd. ("Univa Education", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect information that you provide directly to us and information that is automatically collected when you use our services: Personal Information: - Name, date of birth, and contact information (email, phone number, address) - Educational background and academic records - Passport and identification documents - Financial information for payment processing - Visa and immigration documents - Photographs and other identification materials Automatically Collected Information: - IP address and browser type - Device information and operating system - Website usage data and browsing patterns - Cookies and similar tracking technologies - Referral sources and pages visited

We use the information we collect for the following purposes: Service Delivery: - Processing university applications and visa requests - Providing educational counseling and guidance - Communicating with educational institutions and visa offices on your behalf - Managing your account and service requests Communication: - Sending updates about your application status - Responding to your inquiries and requests - Providing information about our services and educational opportunities - Sending important notices and policy updates Legal and Compliance: - Complying with legal obligations and regulatory requirements - Preventing fraud and ensuring security - Enforcing our terms and conditions - Protecting our rights and interests

We may share your information with: Educational Institutions: - Universities, colleges, and educational institutions where you apply - Scholarship providers and funding organizations Government Authorities: - Visa offices and immigration authorities - Embassy and consulate offices - Other government agencies as required by law Service Providers: - Third-party service providers who assist in our operations (payment processors, IT services, etc.) - These providers are contractually obligated to protect your information Legal Requirements: - When required by law, court order, or government regulation - To protect our rights, property, or safety, or that of others - In connection with legal proceedings or investigations We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information: - Encryption of sensitive data during transmission and storage - Secure servers and databases with restricted access - Regular security assessments and updates - Employee training on data protection and privacy - Access controls and authentication measures However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information: Access and Correction: - Request access to your personal information - Request correction of inaccurate or incomplete information - Request deletion of your information (subject to legal requirements) Opt-Out: - Unsubscribe from marketing communications - Disable cookies through your browser settings - Request restriction of certain data processing activities Data Portability: - Request a copy of your data in a structured, machine-readable format To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies to: - Remember your preferences and settings - Analyze website traffic and usage patterns - Improve our website functionality and user experience - Provide personalized content and advertisements Types of cookies we use: - Essential cookies: Required for website functionality - Analytics cookies: Help us understand how visitors use our website - Marketing cookies: Used to deliver relevant advertisements You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. We may integrate with third-party services such as: - Social media platforms - Payment processors - Analytics services - Communication tools These services have their own privacy policies governing the collection and use of your information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information is protected, including: - Using standard contractual clauses approved by data protection authorities - Ensuring recipients are bound by appropriate data protection obligations - Complying with applicable data protection laws and regulations

We retain your personal information for as long as necessary to: - Provide our services to you - Comply with legal obligations - Resolve disputes and enforce agreements - Maintain business records as required by law When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by: - Posting the updated policy on our website - Updating the "Last updated" date - Sending you an email notification (if applicable) Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Univa Education Pvt. Ltd. Putalisadak, Kathmandu, Nepal Phone: +977 01-5319152 / +977 98510 60545 Email: info@univaeducation.com We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.